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FAQ

Q

How long time for installation?

According your machines order,we will send one or two engineers to your plant,it will take about 10 days to 25 days.

Q

How to install my machines when it arrives?how much the cost?

We will send our engineers to your factory to install the machines and train your staff how to operate the machines. Customer pay airtickets go and back,accommodation and USD150/day/person.

Q

When can I get my machine after I paid?

Normally production time is around 30-60days,the exactly depend on what kind of machine you order.The shipping time is based on your destination port.

Q

When can i get engineers from you?

When you finish the Preparation conditions(water resource,electricity,air supply,production materials)contact with our sales people we will dispatch engineer to install the machine for you ,and train your employees to use the machine well. Normally when your preparation is done,you can contact with our sales people and cooperate us to get the visa for the engineer and our engineer will be there within 15 days.

Q

How about the Packaging details?

Standard export packing, major products using export plywood case packing, small products use thick carton packing, ensure that the product packaging integrity and safety.

Q

How to test machine before delivery?

Machines testing running over 8 hours, and sending testing videos.

Q

What’s your delivery term?

We provide EXW,FOB,CFR,CIF delivery terms.

Q

What’s your payment term?

We accept 30% deposit 70%TT before shipment by TT/LC/Western union.

Q

What’s your guarantee or the warranty of the quality if we buy your machines?

We offer you high quality machines with 1 year guarantee and supply life-long technical support.

Q

Do you have any certificate?

We have been certificated by the famous cercification authority.

Q

Do you have agent and after-service stations?

So far we have agent in Yemen,Nigeria,Dubai,India,Kenya,Dubai welcome to join us!

Q

Do you provide turnkey project?

Turnkey project available We can help you to start a new company in beverage making.Pls contact with our foreign team.

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